Last Updated: JANUARY 29, 2021
When we use the term “Personal Information,” we mean information that relates to an individual who is directly or indirectly identifiable.
How We Collect and Use Information
The information collected from you when you place an order with our Site is used to contact you in the normal course of business (e.g. shipping order and confirmation emails). Every time you place an order, we will send you a confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order when the printing job is completed and even when we submit your documents to our partner carriers for shipping. We provide your personal information data to companies that provide the best services to help us with our business activities such as shipping or offering customer service. These companies are authorized to use your personal information only when needed to provide these services to us. After your order has been submitted to the carrier agency, all delivery service and tracking information are provided by the carrier team. We also use your email to send you newsletters and promotions from our Site when you opt to receive this information from us.
In order to use PrintMagic , a user must first complete the registration form. During the registration process, a user is required to give a name and email address. We collect this information and contact the user about our services even if they have not placed an order. In addition, when placing an order on our site We also collect payment information, shipping information, phone number, and other required data if a user places an order on the PrintMagic site.
Communications from the Site
Special Offers and Updates will be received by subscribed members occasionally about new products, services, special deals via email offers or direct mail. Considering the privacy of our users, we present the option to not receive these types of communications. If you do not wish to receive Special Offers emails, please see the Opt-out section and choose preferences
We communicate with users via notes on a regular basis to provide requested services. Both our production and customer service staff use email, phone information and custom notes to communicate with customers about issues pertaining to their orders.
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend an email invite to visit the website. We store this information for the sole purpose of sending the email and tracking the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Social Media Widgets
Cookies and other tracking methods
Analytics / Log Files
As is true of most of the web sites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider, referring or exit pages, operating system, date/time stamp, and clickstream data.
We use this information, to analyze trends, to administer the site, to track users’ behavior around the site and to gather demographic information. We do not link this collected data to personally identifiable information.
Behavioral Targeting / Re-Targeting
PrintMagic offers a publicly accessible blog. Customer must be aware that any information provides by them in these areas may be read, collected and used by other users who access them. For testimonials, we always obtain the customer’s consent prior to posting their name or other details. Any personally identifiable information you choose to submit through testimonials, we are not responsible for that. You can contact our support team or email us if you wish to delete your testimonials.
The design/artwork files uploaded by you are hosted on our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.
Information you provide us
In order to access and use certain areas of the site, users may be asked for personally identifiable information, including:
- Identifiers, such as your name, address, email address and telephone number
- Commercial information such as business name, billing address, delivery address, email address and telephone number
- Categories of personal information such as accounts or credit card numbers or other payment information
- Preferences in receiving marketing from us and our third party communications
- Profile data such as Username and Password, Purchases or orders made by you, your interest, preferences, feedbacks and surveys
Use of Information
The suer information (including Personal Information) collected on the site is used to process requests, to fulfill orders, for customer service, to market and improve PrintMagic.com products and services, to customize your experience on the Site, and to contact you with updates to the Site and other information. PrintRunner.com may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, click on “unsubscribe” link that is included at the bottom of any and all such communications. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately.
Additional reasons we may use Personal Information include:
- To improve and customize the Site;
- To provide, maintain and secure the Site;
- To monitor usage of the Site;
- For fraud prevention and detection and to comply with applicable laws;
- To enforce or defend our rights, ourselves or through third parties to whom we delegate such responsibilities;
- To share data with police, law enforcement, tax authorities or other government agencies where we have a legal obligation and to comply with applicable laws, regulations or codes of practice;
- To investigate and resolve complaints and manage regulatory matters, investigations and litigation.
We keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) years after they cease being customers as reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, fulfill your request to “unsubscribe” from further messages from us. In some circumstances you can ask us to delete your data for this please contact our support team.
Sharing of Information
– To provide services offered through the site:
We use an outside shipping company to ship your orders, an email service provider to send/submit email communications to you on our behalf, and a payment processing company to bill users for goods and services. We require all third parties to respect the security of your personal information data and to treat it in accordance with the law. We never allow our third-party service providers to use your personal information/data for their own purposes.
– With your consent:
We will share personal information with outside companies, organizations, or individuals when we have your consent to do so.
– For legal reasons:
We will share user information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonable necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request; or
- protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law.
We have put appropriate security measures to prevent your personal data from being accidentally get lost, used or accessed in any unauthorized way. PrintMagic uses industry-standard security technology called Secure Socket Layer (SSL Encryption), a protocol developed by Netscape, for the secure transmission of sensitive information over the Internet. SSL Encryption works by using a private key to encrypt data that are transmitted over the Secure Socket Layer connection.
Terms & Conditions
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.