This policy was last modified on July 18, 2019
- We will not sell, lease, or share your personal information with any other companies, except with those who we need it to help us to serve you better (e.g. providing personal information like your name and address to our third-party shipping agency and payment processing companies with whom we share your financial information to fulfill payment).
- We will not spam you. For those few emails that we do send out, we always include a way to unsubscribe from all non-essential communications.
- The files uploaded by you are hosted on our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.
- In certain conditions, we may be required to disclose personal data in response to lawful requests by public authorities when needed, to meet law enforcement requirements.
What Information Is Collected By PrintMagic
PrintMagic is the sole owner of the information collected on www.printmagic.com. We collect information from our users at several different points on our site. PrintMagic use this information to fulfill your order, respond to customer service requests, send you marketing communications, administer contests, surveys, or sweepstakes you may have entered, and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
Types Of Data Collected
First name, Last name, username or similar identifier like email, title, Phone Number.
Billing address, delivery address, custom return address, email address, and telephone numbers.
Payment card details.
(IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Information about your usage of our website, products, and services.
Marketing and Communications Data:
Preferences in receiving marketing from us and our third parties and your communication preferences.
How The Information Collected Is Used
The information collected from you when you place an order with our Site is used to contact you in the normal course of business (e.g. shipping order and confirmation emails). Every time you place an order, we will send you a confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order when the printing job is completed and even when we submit your documents to our partner carriers for shipping. We provide your personal information data to companies that provide the best services to help us with our business activities such as shipping or offering customer service. These companies are authorized to use your personal information only when needed to provide these services to us. After your order has been submitted to the carrier agency, all delivery service and tracking information are provided by the carrier team. We also use your email to send you newsletters and promotions from our Site when you opt to receive this information from us.
In order to use PrintMagic , a user must first complete the registration form. During the registration process, a user is required to give a name and email address. We collect this information and contact the user about our services even if they have not placed an order. In addition, when placing an order on our site We also collect payment information, shipping information, phone number, and other required data if a user places an order on the PrintMagic site.
Communications from the Site
Special Offers and Updates will be received by subscribed members occasionally about new products, services, special deals via email offers or direct mail. Considering the privacy of our users, we present the option to not receive these types of communications. If you do not wish to receive Special Offers emails, please see the Opt-out section and choose preferences.
We communicate with users via notes on a regular basis to provide requested services. Both our production and customer service staff use email, phone information and custom notes to communicate with customers about issues pertaining to their orders.
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend an email invite to visit the website. We store this information for the sole purpose of sending the email and tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
Social Media Widgets
Cookies and other tracking methods
Analytics / Log Files
As is true of most of the web sites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider, referring or exit pages, operating system, date/time stamp, and clickstream data.
We use this information, to analyze trends, to administer the site, to track users’ behavior around the site and to gather demographic information. We do not link this collected data to personally identifiable information.
Behavioral Targeting / Re-Targeting
PrintMagic offers a publicly accessible blog. Customer must be aware that any information provides by them in these areas may be read, collected and used by other users who access them. For testimonials, we always obtain the customer’s consent prior to posting their name or other details. Any personally identifiable information you choose to submit through testimonials, we are not responsible for that. You can contact our support team or email us if you wish to delete your testimonials.
The design/artwork files uploaded by you are hosted on our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.
How Is My Information Protected?
We have put appropriate security measures to prevent your personal data from being accidentally get lost, used or accessed in any unauthorized way. PrintMagic uses industry-standard security technology called Secure Socket Layer (SSL Encryption), a protocol developed by Netscape, for the secure transmission of sensitive information over the Internet. SSL Encryption works by using a private key to encrypt data that are transmitted over the Secure Socket Layer connection.
When Your Information May Be Disclosed and your choices
We use an outside shipping company to ship your orders, an email service provider to send/submit email communications to you on our behalf, and a payment processing company to bill users for goods and services. We require all third parties to respect the security of your personal information data and to treat it in accordance with the law. We never allow our third-party service providers to use your personal information/data for their own purposes.
We provide you with choices regarding certain personal data uses, particularly around marketing and advertising.PrintMagic believes that all emails it sends to you after you sign up for an account are designed to help you best use the Services. Non-essential communications, such as surveys/contests will not be shared with users who have opt-out from our mailing list. Such individuals will only receive communications that are necessary for PrintMagic to fulfill orders and provide customer service (e.g. confirmation email, delivery notification, etc). Please note that these communications are part ofService and generally cannot be opt-out of them as a result.
To opt-out of receiving non-essential communications, such as newsletters and promotions, users can click the “unsubscribe” link that is included at the bottom of any and all such communications.
Children’s Personally Identifiable Information
Although our site is intended for general audiences. The Services are neither directed toward children (under thirteen years of age), nor is it made available to children. We do not knowingly collect any personal information or accept orders from children.
Terms & Conditions
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.
How Long Will You Keep And Use My Personal Data?
We keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) years after they cease being customers as reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, fulfill your request to “unsubscribe” from further messages from us.
In some circumstances you can ask us to delete your data for this please contact our support team.